Kelliher Mills ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable EU data protection laws.
1. Information We Collect
We may collect the following types of personal data:
- Contact Information: Name, email address, phone number, postal address.
- Transaction Information: Billing and delivery details, order history.
- Website Usage Data: IP address, browser type, pages visited, and time spent on the site.
- Communication Preferences: Your preferences for receiving marketing or other communications.
2. How We Use Your Information
We use your personal data for the following purposes:
- To process and fulfill orders.
- To communicate with you regarding your purchases or inquiries.
- To send you promotional emails or updates (only if you have opted in).
- To improve our website and services.
- To comply with legal and regulatory obligations.
3. Legal Basis for Processing Your Data
We process your data based on the following legal grounds:
- Contractual Necessity: To fulfill our obligations under a contract, such as processing your orders.
- Legitimate Interests: To improve our services, prevent fraud, and protect our business.
- Consent: Where you have provided explicit consent for marketing or other purposes.
4. Sharing Your Data
We do not sell or share your personal data with third parties, except in the following circumstances:
- With trusted service providers who assist us in delivering our services (e.g., payment processors, delivery companies).
- When required by law or to protect our legal rights.
5. Retention of Your Data
We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.
6. Your Rights
Under the GDPR, you have the following rights:
- Access: Request a copy of your personal data.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your data where applicable.
- Restriction: Request limited processing of your data.
- Data Portability: Request transfer of your data to another service provider.
- Objection: Object to processing based on legitimate interests or direct marketing.
To exercise your rights, please contact us using the details provided below.
7. Cookies and Tracking
Our website uses cookies to enhance user experience and analyze website traffic. For more information, please refer to our [Cookie Policy]([Insert Link]).
8. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Kelliher Mills
Tralee, Co. Kerry, Ireland
Email: sales@kellihermills.ie
Phone: (066) 718 0200
We are committed to ensuring your privacy and compliance with all applicable data protection laws.